In this document, the following words have these meanings:
“Ozot”, “We”, “Us”, “Our” means Ozot (ABN 57 619 004 009).
“You”, “Your”, “Customer(s)”, or “User(s)” means a “Subscriber” to the Service(s).
“Sub-User(s)” means a User of the Subscribers local area network that isn’t the Subscriber.
“Service(s)”, “Subscription(s)” means any product(s) or service(s) the Customer has ordered for use.
“TaC” means Terms and Conditions.
“SLA” means Service Level Agreement.
“AUP” means Acceptable Use Policy.
“Website” means ozot.com.au
Ozot does not sell information about our customers to any third parties. We will only share information about our customers to third parties if we are required to by law or are required for business operations and functions.
Collection of Information
Ozot is required by the Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015 to collect and store your information. The information we are required by law to collect and store about your communication is:
The subscriber of, and accounts, services, telecommunications devices and other relevant services relating to, the relevant service - Any information for a relevant service that is: Customer details inclusive of name(s), address (any and all of physical, service, billing, postal, directory), other contact details, billing records, payment or financial details, details of services or devices provided.
The source of a communication - Identifiers of a related account at the commencement of a session such as IP address and MAC for fixed broadband, or IP address, port and IMEI for mobile data.
The destination of a communication
The date, time and duration of a communication, or of its connection to a relevant service - Date and time of communication or session beginning and end, including time zones.
The type of a communication or of a relevant service used in connection with a communication - Details of type of service including the type of communications (e.g. data) the type of service (e.g. mobile, Wi-Fi, Satellite, ADSL), and features used (e.g. volume usage)
The location of equipment, or a line, used in connection with a communication - Location of service, such as physical address for fixed services, cell tower for mobiles, Wi-Fi access point or other relevant location.
Ozot is required by law to collect this information for every “session” you have. The information we are required by law to collect does NOT contain the content of your communication. The information we are required by law to collect is commonly referred to as “metadata”. This “metadata” information is a way of knowing where your communication “session” took place at what date, time, and duration. The contents of the communication “session” that took place are NOT collected and stored.
Ozot is required by the Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015 to store the personal and communication information securely. This means the personal and communication information we collect and store about you is encrypted to ensure the safety of your information. We also ensure the personal and communication information we collect and store about you is kept safe by using authentication on our systems as well.
National Interest Matters
Ozot is required under Part 14 of the Telecommunications Act – National Interests Matter to put in place measures to prevent telecommunications networks and facilities from being used to commit offences. Ozot will give law enforcement agencies such help as is reasonably necessary for enforcing the criminal law and laws imposing pecuniary penalties, protecting the public revenue and safeguarding national security. Ozot may be requested to suspend supply of carriage services to an individual if requested to do so by a law enforcement agency.
Interception and Access
Ozot is required by the Telecommunications (Interception and Access) Act 1979 to provide Interception and Access nominate a delivery point for interception-related information if we receive a warrant to do so. This means that if we receive a warrant to intercept and access an individual’s communication we would have to comply with the law agencies and provide them with the capabilities to implement their interception.
Law Enforcement Agencies
The law enforcement agencies Ozot may be requested to provide information to are:
1. Australian Federal Police;
2. A police force of a state;
3. Australian Commission for Law Enforcement Integrity;
4. Australian Criminal Intelligence Commission;
5. Subject to subsection (1A), the Immigration and Border Protection Department;
6. Australian Securities and Investments Commission;
7. Independent Commission Against Corruption;
8. Police Integrity Commission;
9. Independent Broad-based Anti-corruption Commission;
10. Crime and Corruption Commission;
11. Corruption and Crime Commission;
12. Independent Commissioner Against Corruption;
13. Or an authority or body for which a declaration is in force.
Ozot will comply with all of these law enforcement agencies in good faith to provide them with the information they are requesting.